Dear Farrel and Bianca, It seems so long ago when you first gave us advice on how best to approach our permanent residency application as a general skilled migrant. Our case was not straightforward and over the last few years, as DIAC moved the goalposts regularly, we often lost hope in the process and a suitable outcome. But now we are overjoyed at having received PR and look forward to our move to Brisbane with great excitement. Your advice at all times was spot on and proved to be the only route we could have gone to achieve a good outcome! Had you not started us on the right road, we would not be where we are today!. Thank you for your professionalism, excellent service and friendly and helpful nature. Thanks also to the people that recommended you. We hope we can do the same for anyone else we encounter seeking to migrate to Australia. Kind regards.